Exchanges and refunds are not entertained.
If you feel you have received a product that is damaged or unfit for consumption, we require customers to record a video while unboxing their order.
The unboxing video must clearly show the damaged or unfit product.
The video should be sent to our official email ID for review.
If the claim is found valid, Snacolet.com will provide a replacement for the affected product.
- Thus, we urge all customers to take a video while unboxing the product, for their safety.